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Our Services

We Have Created
Ideal Solutions For Our partners!

We know that every organization comes with its own unique needs. There is no one-size-fits-all solution. 

We have developed our products so they can be tailored to fit your individual challenges and meet your teams where they are.

 

Reach out today to build the perfect solution for you!

Guest Service

Identify root cause issues impacting guest feedback and develop strategies to grow guest scores 

Operational Excellence

Identify gaps in performance and provide plans, tools and resources to streamline operational effeciencies

hotel management

A wide range of management services, support and expertise to provide daily hotel oversight 

Revenue optimization

Identify incremental opportunities to maximize performance and plan for future strategy

Sales Strategy

Increase sales performance across various channels with hands-on training and coaching

leadership placement

Tools and resources to find and onboard the candidates that will set your property up for success

new hotel support

Pre- and post-opening customized road maps to ensure a strong foundation for future success

FEATURED SERVICES
All of our services include a variety of support options so you can focus on the solution that is right for you.
Virtual Consulting

Our team is well-versed in remote support and has the tools and technology to connect from anywhere in the world

On-Site Audits

Some performance can only be understood by observing in-person. We have designed in-depth  visits to deliver amazing results

Resource Warehouse

For those that have the right plans, but lack the right tools, a subscription to our resource warehouse could be the perfect solution

Al Reingold
IHG Owners Association
Chief Strategy and Integration Officer

Mike and Heather truly understand the owner mindset. Their expertise across the entire spectrum of hotel operations, coupled with their results-oriented focus, provides tremendous value to their clients.

Mark Hoefling
Best Western Hotels & Resorts
Vice President, Operations

Mike and Heather know how to create and maintain a culture of hotel performance.  They have experience to assist hotels to increase revenue, guest experience scores, employee engagement, hotel profitability, and more.  I am confident the Verus team can be a true value add to your hotel team.

Angela Murphy
Outrigger Hospitality Group
Vice President Sales - The Americas

Mike and Heather from Verus Hospitality are highly professional and dedicated individuals who provide exceptional hospitality services to their clients. Their attention to detail, commitment to excellence, and willingness to go above and beyond to meet their client’s needs are truly remarkable. They have a vast knowledge of the hospitality industry and are always up-to-date with the latest trends and best practices.

Their passion for their work is evident in everything they do, and their clients can trust them to deliver outstanding results. Overall, Mike Swanigan and Heather Grev are excellent hospitality professionals who are truly committed to providing the best possible service to their clients.

Mimi Oliver
WaterWalk Holdings, WaterWalk Hospitality
Chief Executive Officer

Under the expert guidance of Heather and Mike, our company has experienced a transformative journey in elevating our operations and our brand. Mike’s extraordinary operational expertise has streamlined our processes and significantly enhanced our efficiency. Further, his hands-on approach with execution, attention to detail, high sense of urgency and charismatic leadership style have been extremely valuable for our teams. Heather, on the other hand, is a strategic brand visionary. Her innate ability to see the bigger picture and craft a compelling strategy has been instrumental in elevating our brand identity. Her deep experience in branding and operations paired with her insights into market trends and innovative thinking make for an unparalleled skillset that has delivered tangible value to our company. Mike and Heather are a dynamic duo and embody the perfect blend of operational prowess and strategic acumen. Their highly collaborative approach and unwavering commitment to our success have made Verus an invaluable partner.