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Hotel Management you can trust

Operations

Streamlined hotel operations through results-driven strategies that enhance efficiency and drive profitability

Sales

Customized marketing initiatives that include targeted plans to shift share and accountability to drive performance

Revenue

Enhance hotel revenue through data-driven pricing strategies created to maximize RevPar

Service

Elevate guest satisfaction through a culture of service excellence, consistently exceeding guest expectation

Why Verus Hospitality?

You are passionate about hospitality and ready to take your hotels to the next level. We thrive on helping our hotel owners reach their goals. 

Choosing Verus Hospitality means partnering with a team that delivers proven results and tailors strategies to your hotel’s unique needs. Our intense focus on all aspects of hotel performance ensures long-term success. 

EXPERTISE

Our experience provides us with a deep understanding of hotel operations and the needs of our owners.

CUSTOMIZED SOLUTIONS

We believe in tailoring solutions to optimize operations and enhance brand value.

RESULTS-ORIENTED

We have a proven track record for improving revenue, guest satisfaction and employee engagement.

INDUSTRY LEADERSHIP

We have extensive knowledge of industry trends and best practices, ensuring the very best management principles.

WHAT WE OFFER
hotel management

A wide range of full-service management, support and expertise to provide daily hotel oversight

Person Holding on Door Lever Inside Room
Focus Support: operational excellence

Identify gaps in performance and provide plans, tools and resources to streamline operational efficiencies

financial, analytics, blur
Focus Support: Revenue Optimization

Identify incremental opportunities to maximize performance and plan for future strategy

Close-up of Human Hand
Focus Support: Sales Strategy

Increase sale performance scross various channels with hands-on training and coaching

People Holding a Guest Card
Focus Support: Guest Service

Identify root-cause issues impacting guest satisfaction and develop strategies to grow guest scores

Focus Support: New Hotel Ramp

Pre- and post-opening customized road maps to ensure a strong foundation for future success

testimonials
Al Reingold
IHG Owners Association
Chief Strategy and Integration Officer

Mike and Heather truly understand the owner mindset. Their expertise across the entire spectrum of hotel operations, coupled with their results-oriented focus, provides tremendous value to their clients.

Mark Hoefling
Best Western Hotels & Resorts
Vice President, Operations

Mike and Heather know how to create and maintain a culture of hotel performance.  They have experience to assist hotels to increase revenue, guest experience scores, employee engagement, hotel profitability, and more.  I am confident the Verus team can be a true value add to your hotel team.

Angela Murphy
Outrigger Hospitality Group
Vice President Sales - The Americas

Mike and Heather from Verus Hospitality are highly professional and dedicated individuals who provide exceptional hospitality services to their clients. Their attention to detail, commitment to excellence, and willingness to go above and beyond to meet their client’s needs are truly remarkable. They have a vast knowledge of the hospitality industry and are always up-to-date with the latest trends and best practices.

Their passion for their work is evident in everything they do, and their clients can trust them to deliver outstanding results. Overall, Mike Swanigan and Heather Grev are excellent hospitality professionals who are truly committed to providing the best possible service to their clients.

Mimi Oliver
WaterWalk Holdings, WaterWalk Hospitality
Chief Executive Officer

Under the expert guidance of Heather and Mike, our company has experienced a transformative journey in elevating our operations and our brand. Mike’s extraordinary operational expertise has streamlined our processes and significantly enhanced our efficiency. Further, his hands-on approach with execution, attention to detail, high sense of urgency and charismatic leadership style have been extremely valuable for our teams. Heather, on the other hand, is a strategic brand visionary. Her innate ability to see the bigger picture and craft a compelling strategy has been instrumental in elevating our brand identity. Her deep experience in branding and operations paired with her insights into market trends and innovative thinking make for an unparalleled skillset that has delivered tangible value to our company. Mike and Heather are a dynamic duo and embody the perfect blend of operational prowess and strategic acumen. Their highly collaborative approach and unwavering commitment to our success have made Verus an invaluable partner.

OUR CLIENTS